State Farm® Insurance Agent Shawn Murphy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristal
March 10, 2026
"Thank you Latonya Moss, You maintained a high level of professionalism while assisting with insurance needs. You were courteous, knowledgeable, and efficient in explaining policy options and addressing concerns. Overall, the service was reliable and professional.”"
"Thank you so much for the 5-stars, Kristal! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Lakerria Austin
March 10, 2026
"Latonya is respectful, nice, and friendly when I come in."
"Thanks so much for the fantastic rating, Lakerria! We are so glad you had a positive experience with us here on State Farm Agent Shawn Murphy’s Team. If there is anything we can do for you in the future, just give us a shout! "
naomi williams
March 5, 2026
"Mrs. Tonya Moss, helped with everything I needed. Such a beautiful person inside and out ."
"Thank you so much for the 5-star review of State Farm Agent Shawn Murphy’s Team! We deeply appreciate your kind words here in Jonesboro . "
Ciara Gray
March 5, 2026
"Latonya Moss is very helpful, she's helped me so much to understand the insurance process in preparing to purchase my new car"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jonesboro to know that you had such a wonderful experience with us here on State Farm Agent Shawn Murphy’s Team."
Kanishea Chambers
March 5, 2026
"I had the best experience with Latonya Moss at State Farm in Jonesboro. She is always so courteous, friendly and polite when I asked her questions. She helped us with adding car and life insurance. She is the best and if you need insurance, Latonya is who you need to see. She is awesome!!!"
"Kanishea, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Shawn Murphy’s Team is just a call or email away!"
Jenna Craig
March 5, 2026
"Latonya was so friendly and helpful. I enjoyed working with her. Getting insurance isn't always fun but she made it easy and delightful. Thanks"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Shawn Murphy’s Team. "
Gail Mcconnell
March 5, 2026
"I've been with State Farm for quite some time. LaTonya Moss always helps me with everything I need. It's a great insurance company to be affiliated with and I've never had any issues with them."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shawn Murphy’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Regina Rowe
March 3, 2026
"They are always so helpful and great to work with. They are very community minded. Debra goes above and beyond."
"Thank you so much for the 5-stars, Regina! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Shawn Murphy’s Team anytime."
Johnette Burns
March 3, 2026
"Shawn and his team are wonderful to work with. Debra Fordham has given us so much help with choosing exactly what coverage we need. Highly recommend this State Farm Agent !"
"Thank you for your kind review of State Farm Agent Shawn Murphy’s Team. We appreciate it!"
MARGARET WATTS
March 3, 2026
"I have had the pleasure of being a State Farm customer for 55 years. Debra Fordham has always been my go to and she is the best!! I have had home and auto claims and the service has always been excellent!! Thank you Shawn Murphy for having the best employees and customer service that your customers deserve!!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shawn Murphy’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Pam Walker
February 24, 2026
"Shawn Murphys office is the absolute best state farm office I've ever dealt with and to top it off Latonya Moss makes my visit that much better. Love yall"
"Thanks, Pam! We greatly appreciate you!"
Alexis Walker
December 1, 2025
"Friendly staff and great rates. I’m very happy with their service!"
Ronald Harper
November 27, 2025
"We love the staff and service from our local State Farm agent."
Roger Danzy
November 4, 2025
"Thank you Latonya for your courteous and professional assistance in our purchase of State Farm home and auto insurance. It was a real pleasure meeting you."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jessica Etheridge
October 27, 2025
"Super friendly and well informed reps. Gave lots of helpful information without pressuring me to buy a bunch of things I wasn’t interested in."
Virginia Coody
September 15, 2025
"I cannot say enough about the staff at Shawn's office. Everyone is knowledgeable, professional and very friendly. I have never presented this office a problem that they could not solve. Will not exchange agents or insurance companies."
bigt38th
July 24, 2025
"I spoke with Latonya and she gave us great service , and took care of our concerns and questions. Great experience."
Heather Bailey
July 24, 2025
"I have been with Shawn Murphy State Farm since I got my first vehicle sometime in the mid 90s. I have an automotive, renters, and a small life insurance policy. Everyone in the office has always been a pleasure to work with. Latonya was wonderful to work with recently."
T.J. Hurst
July 11, 2025
"I want to thank Tonya Moss (and all the State Farm folks) for such a pleasant experience. I recently was shopping for cheaper rates for my home, vehicle, barn and shop buildings. I got a quote super fast and she answered all my questions. The paper work/application was filed quickly as well, and I am now a happy new customer of State Farm Insurance in Jonesboro, LA."
"Thank you so much for the kind words. We can assure you, we consider it a privilege and an honor to service you and your insurance needs. We appreciate you!"
Darrion Moss
June 23, 2025
"I appreciate Shawn Murphy and his friendly staff for always going above and beyond for their customers. I love how active they are in our community. I recommend them to all of my friends."
"Thank you, Darrion, for your kind words. Please know that we love interacting with our community through various events. We look forward to the opportunity of serving more. We appreciate good customers like you, as well!"
Jhela Barnett
May 23, 2025
"State farm provides great service for our auto insurance. Shawn Murphy and his staff are wonderful! Always so helpful, able to answer all of our questions, and of course everyone is so nice and kind! We would definitely recommend them for all of your needs!"
"Thank you, Jhela Barnett, for your kind response. It is amazing to work with customers like you all! We appreciate you and your kind words!"
AKMTACTICAL
May 22, 2025
"Great customer service and wonderful to deal with. Highly recommended! Michael Shows"
"Thank you so much for the kind words. We appreciate you and your loyalty to our agency!"
Donna Murphy
May 21, 2025
"“Good neighbor” service! No one cares more about his clients than Shawn. 24/7 service. Always a phone call away when you need him. Protect the people and the things you love … home, auto, health, property, life. You don’t think you need insurance…. until you do indeed need insurance. His very knowledgeable staff can answer all your questions and give you a quote today!"
"Thank you, Donna Kay, for your glowing review! We appreciate you!"
Joshua Combs
May 21, 2025
"Great experience and very friendly service"
"Thank you, so much! We appreciate you!"
jeanetta boston
May 14, 2025
"What I like about being insured by State Farm Shawn Murphy agency is that the staff is very friendly and greet you with a smile. They are very knowledgeable.They try to insure you accordingly to your needs and budget. I think these are all great qualities of a great insurance agency and I would recommend being insured by Shawn Murphy State Farm agent."
"Jeanetta....we appreciate you, as well! Thank you very much for the great review. It's always a pleasure to see you!"